response again!

Working at Wendy's
Okay, so I loved this piece!!! Joey Franklin weaves different people's stories, or "character profiles," of his fellow Wendy's employees to make a statement about society (at least that's what I gathered from it). He also describes quick moments that are relevant to what he's talking about, like the boy's mother who used to sell drugs. Brilliant! The stories he tells are so real and important for everyone to consider; they are about judgment and the choices that people have to make despite the judgments of others. He had just the right amount of "showing" and "telling" for the reader to understand what was important about each part, but not so much that we can't draw our own conclusions about the situations presented.
Some questions:
1. How do you best choose what stories to tell in a piece like this and which ones to leave out?
2. How do you sound biased but still tell how you feel?
3. Where can I find more work by him?

I'm pretty sure there's something else I need to respond to...I left my syllabus at my apartment, so I guess I'll do that later....